Terms

 

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern DEALLICIOUS relationship with you in relation to this website.

The term “DEALLICIOUS” or “us” or “we” refers to the owner of the website whose registered office is Ruko Taman Kota Mas Baloi Blok A3 No 17 Jln Taman Kota Mas (Depan SPBU Baloi) - Batam 29463, Indonesia. The term “you” refers to the user or viewer of our website

The use of this website is subject to the following terms of use:

 
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorized use of this website may give to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without DEALLICIOUS prior written consent.

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of indonesia.

General:

  • You must be at least 16 years of age in order to make a purchase on our site.
  • Our vouchers are non-refundable & non-exchangeable.
  • You authorize us to use, store, share & process information in order to provide a service to you; this information may be utilized to send you invoices and other communications (*we don’t hold financially sensitive information like credit card / bank accounts on our servers).
  • The company reserves the right to cancel, change and/or refund all purchases made on the website; any decision made by the company in this regard is considered final and binding.
  • Replacement and/or extension of expired voucher is not permitted.
  • All bookings and/or reservations are subject to availability.
  • Splitting of bills is not allowed unless stated otherwise.
  • Vouchers cannot be used in combination with other offers.
  • In addition to these Terms & Conditions each voucher has product / offer specific conditions listed (in case of any conflicting terms, the company’s decision is considered final).

 

Products and Delivery:

  • Delivery is only applicable to addresses within Indonesia.
  • Unless otherwise stated, items will be delivered within 7 - 14 days after purchase.
  • Products under the 3DD (3 day delivery) category will be delivered within 3 working days (excluding weekends & public holidays).
  • The company cannot be held liable for delivery delays caused by 3rd party vendors / unforeseen circumstances.
  • Items bought in a single cart may be shipped separately.
  • Delivery address cannot be changed once the order has been placed.
  • Warranty (if mentioned and applicable)
  • Our warranty excludes fashion and beauty products due to health and hygiene reasons
  • Depending on the products, warranty will be given in the form of a 1-to-1 exchange or refund.

 

Travel:

  • Unless otherwise stated, all travel deals exclude personal insurance, taxes and surcharges, visa charges, tour guide and/or driver tipping as well as other miscellaneous expenses.
  • For travel deals including flights, surcharges may apply during peak periods such as weekends, school holidays, eve of public holidays and public holidays.
  • Unless otherwise stated all hotel rooms are based on twin-sharing.
  • It is the customers' responsibility to ensure that necessary permits and travel documents are valid. The company and its merchant partners, affiliates will not be liable for any consequences arising out of customers not fulfilling the aforementioned requirements.
  • Terms & conditions are subject to change in circumstances that are beyond the company’s control; this may include natural disasters, acts of god, civil unrest, and unexpected business closure among others.
  • The company and/or its subsidiary will not be responsible for any payment, surcharge or arrangement made with the merchant directly.

 

Luxury/D’Luxe

  • All sales are final - after purchase, all vouchers are non-refundable and non-exchangeable.
  • Your product will be ready for collection, 15 working days after the date of your purchase.
  • Customers are responsible to check their product upon redemption for any manufacturer defects.
  • Refunds are only provided in case of manufacturer defects.
  • Strictly no refunds are allowed for reasons including but not limited to disliking color, shape, packaging, feel and material; products are sold on an as-is basis.
  • Strictly no refund or exchange is allowed once customers leave the redemption center with the item.